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Frequently asked question
Frequently asked Questions
These questions are asked frequently by our customers so we've made a compilation. Hopefully one of these questions has your answer, if not feel free to contact us here.
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What are the opening times?8.00-5.30 Monday – Friday, and 8-12.30 on Saturdays. We are happy to offer further flexibility – please talk to use about your specific recommendations.
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Do you supply and fit?yes, we supply and fit all over the country, you can contact our enquiry team today for your free quote.
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Do you have a sales team?Our 'sales team' are our fitters, so you can deal directly with the people that will be installing your balustrade.
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Can you do supply only?Yes of course to anywhere in the UK, please talk to us.
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How far do you travel to fit the glass?We remain flexible with all our fitting; however certain areas may incur extra charges.
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What is the glass you use?All our glass is regulated and toughened to the latest standard safety ratings,
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Is the glass you use safe?Yes it is toughened or laminated which means it is made with you and your family’s safety in mind.
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Where can the glass be used?This depends on the job, but we have fitted in a wide range of areas including around swimming pools, balconies, landings, etc
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What heights do you need to have a glass balcony edge?If we fit on a balcony we always advise the customer to go for 1.1 metres. If it is fitted on ground level there is no limitation.
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Can I have coloured or patterned glass?Yes you can have coloured and sandblasted glass, as well as chrome or brushed chrome fittings. Talk to use about your specific requirements - let us get this right for you.
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Do you have to have a handrail or post?No you can have the whole glass finish, this is very modern now – talk to us so we can help get you a quote.
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Do you have a facebook page?Yes you can find us by clicking on the link.
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Can I just replace spindles with glass?Yes, we can come and quote for this and then professionally install.
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Is your glass child and pet friendly?Yes all our glass is strengthened safety glass, making sure only the best for you and your family.
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Do you have to have a handrail with glass balustrades?no, we can fit balustrades without handrails, its our framless style, however the glass has to be thicker and of higher strength
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Are glass balustrades expensive?The price of balustrades vary, depending on your requirements. Get in touch today for your free quote.
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Do you have to have a consistant hand rail?no, you can have a framless design however the glass required will be thicker and higher strength than that of one with a handrail
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What are glass balustrades?They're modern, sleak and transformative alternatives to banisters, barriers, fences and much more take a look at our projects for a visual representation.
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Are balustrades and banisters the same thing?no, banister is associated more with a stair case whereas balistrade could be fitted to any developement
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What height are our exterior balustrades?We design all of our systems to be a minimum of 1100mm from standing height, this is the minimum height requirement set by the building regulations in your local area.
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Can you fix ontop of Porcelain or Granite slabs?Yes, with our diamond drilling equipment and knoweldge we can fix through these types of slabs.
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